Christmas FAQ

  Will Santa Hats be available again? Due to the amazing exposure I've had about my Santa Hats I am now at maximum capacity. I am working on all current orders and if I have any extra time once these are fulfilled I will open up orders again, but currently I am so sorry but these are no longer available. How much wool do I need for my blanket? For 1sq meter of blanket you will need 1kg of wool. The easiest way to work out how much you will need in total is: length x width divided by 0.5. If you still aren't sure and would like to ask me then please email me with the dimensions of your blanket and I'll let you know how much wool you will need. When will I get my order? I will post all orders out in time for Christmas. Last order date for international customers is 7th December and 9th December for UK customers. International parcels will be sent out by 19th December at the latest, and for UK customers 22nd December. For further details please see my latest blog post. All orders once despatched should be with you within 2-3 working days, however if you have not received it within 5 working days please let me know. If there is a problem with your order after it leaving my studio, it will need to be taken up with Royal Mail rather than myself. For more delivery details please see my T&C's page. Do you combine shipping costs? I don't offer combined shipping, as I only charge shipping at cost. If you order more than one item and your postage costs are less than you have paid then I will refund the difference after I have completed your order.

 

Will Santa Hats be available again?

Due to the amazing exposure I've had about my Santa Hats I am now at maximum capacity. I am working on all current orders and if I have any extra time once these are fulfilled I will open up orders again, but currently I am so sorry but these are no longer available.

How much wool do I need for my blanket?

For 1sq meter of blanket you will need 1kg of wool. The easiest way to work out how much you will need in total is: length x width divided by 0.5. If you still aren't sure and would like to ask me then please email me with the dimensions of your blanket and I'll let you know how much wool you will need.

When will I get my order?

I will post all orders out in time for Christmas. Last order date for international customers is 7th December and 9th December for UK customers. International parcels will be sent out by 19th December at the latest, and for UK customers 22nd December. For further details please see my latest blog post. All orders once despatched should be with you within 2-3 working days, however if you have not received it within 5 working days please let me know. If there is a problem with your order after it leaving my studio, it will need to be taken up with Royal Mail rather than myself. For more delivery details please see my T&C's page.

Do you combine shipping costs?

I don't offer combined shipping, as I only charge shipping at cost. If you order more than one item and your postage costs are less than you have paid then I will refund the difference after I have completed your order.