Christmas 2020 Info
It's the most wonderful time of the year!
We’re so happy to be able to provide you with gifts galore for yourself and loved ones this Christmas, but we’d love to share some of the essential dates to remember when you’re ordering.
I would like to reassure you that we’re working hard to keep the website as up to date as possible (it’s a bit tricky because stock levels are changing daily). We can no longer guarantee Ready Made products for Christmas delivery (as of 30/11) but we are still on track for knit kits and DIY, however we are taking around 1-2 weeks to get orders out. We will keep our stock levels updated below.
It’s down to a mix of things so it’s really hard to keep track of and give general updates but in case it helps, these are the main factors:
Order Volumes: We’ve turned over more in October and November than the whole of last year. This is unbelievable and we are so grateful for your support and hopefully explains a bit why we’re struggling to keep up.
There’s a Pandemic: I know that sounds obvious when I say it but I think with Christmas as well it’s easy to forget that businesses have to take a lot of precautions to keep staff safe and this does inevitably slow us down.
Suppliers are Slower: Of course it’s not just us that are experiencing higher order volumes and slowing down for safety, this is affecting our suppliers too and therefore we’re waiting on needles and yarn and general stock to be delivered, everyone is doing their best and as soon as stock is coming in we’re sending it out as quickly as we can.
Delivery times are slow: We’ve also been notified by Royal Mail that they are currently dealing with a 30% increase on postage traffic than ever before so there will be delays. We don’t have any more information than yourself as to where your parcel is if it has been despatched, as they aren’t updating their tracking links until they’ve attempted delivery.
The best thing to do is to order as early as you can so that delivery is more likely to arrive before the big day! We would hate for you to be disappointed.
We are working safely in the studio but when we can we are also working remotely which means that communication between the team can also take longer than normal. We will always answer any queries you have but your question may be answered in our FAQ‘s or our information below, so always check there first!
Please remember to stay safe, get organised and be kind. Wishing you all the joy this Christmas time!
Team LAD x
Due to volume of orders, we are having yarn and tool deliveries on a daily basis. However, we are running out of some products quicker than others. We will keep you updated here as to what we are out of stock of, in case that affects your order. Please note that this list can change daily so please do keep checking in. If we’re out of stock of something you’ve ordered it will mean your order will take longer to get to you. Thank you so much for your patience!
30th November – Ready Made orders made after today are no longer guaranteed for Christmas delivery
29th November – currently out of stock of:
15mm circular needles
10mm x 40cm circular needles
We are prioritising our oldest orders first when new yarn comes in, and I’m afraid due to our capacity we can’t split your order into two (or more) parts to send out what we have in stock now. We will do our absolute best to get your order to you as quickly as we can, but we can’t send it in separate parcels. If there is a real issue with your order we will get in touch with you to let you know. We completely appreciate you are keen to get knitting but we can’t go any faster than we already are.
Cut off Order Dates
Commission Clothing; Cardigans/Jumpers/Hats 👉🏼 17th November
Ready Made Blankets & Scarves 👉🏼 24th November
Santa Hats, Tree Toppers, Ready Made Stockings, Ready Made Sacks, Tree Skirts 👉🏼 30th November (you can still order them but they’re not guaranteed for Christmas Delivery)
Giant Blanket Kits 👉🏼 6th December
International Orders Please see dates below for your location
UK Orders 18th December