Christmas delivery 2023
Merry stitchin’ Christmas! We’ve popped together some helpful info for ordering your Christmas knitty gifts.
We cannot guarantee all orders placed before order cut off dates will arrive in time for Christmas as these will always come down to individual postal services, but we wanted to provide the rough guide for the absolute last date you can place your orders for the best chance of getting your knitting goodies under the Christmas tree.
Order cut off dates UK
- Wednesday 20th December UK Tracked 48
- Thursday 21st December UK Tracked 24
- Saturday 23rd December UK Special Delivery
Order cut off dates international
- Wednesday 13th December Africa, Central and South America, Asia, Australia, Bulgaria, Caribbean, China (People’s Republic),
Far and Middle East, New Zealand, Norway, Portugal, Spain - Thursday 14th December Cyprus and Malta
- Friday 15th December Austria, Belgium, Canada, Czech Republic, Denmark,
Eastern Europe, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Netherlands, Poland, Slovakia, Sweden, Switzerland, Turkey, USA
Delivery terms
Large items/orders are sent by courier. Everything else will be sent via Royal Mail under 48hr Tracked.
Please double check your delivery address is correct to ensure your parcel is delivered to the right address.
Goods are aimed to be dispatched within 1-7 working days from receipt of your order (subject to stock availability).
Every effort is made to keep stock levels updated, however, levels are subject to some fluctuation. Should an item sell out before levels are updated, you will be contacted as soon as possible to advise of the delay.
If you have an urgent request, please get in touch and we may be able to offer an express service.
UK Delivery
Standard UK delivery within the UK is free for all orders over £60, and costs £3.95 for orders under £60. Other shipping options are available:
- Standard UK Delivery Tracked 24: Speedier delivery (same dispatch time): £5.95
- Special UK Delivery: Next Day Delivery (same dispatch time): £7.95
- Collection from our Exeter shop (1-2 days): Free!
EU Delivery
Delivery costs are based on weight and calculated at checkout.
We deliver to Europe but please note that post Brexit, delivery is more complicated (🙄) which we are very sorry about. We are careful to complete all the correct forms before despatching but please note that deliveries are taking longer to arrive due to additional checks.
We have been advised that you shouldn’t be applicable for further customs fees if the order is less than £135, however this is beyond our control – and we apologise wholeheartedly if you do have to pay further for your parcel.
International Delivery
We offer International delivery on all our products. Delivery costs are based on weight and calculated at checkout.
Please note that international orders take on average 5-14 working days to arrive, but will take longer during busy periods.
