One Stitch at a Time Sweatshirt

All our T-shirts & Sweatshirts are;

– Certified BCI cotton (committed to sourcing sustainable raw materials and supporting sustainable cotton)

– PETA approved Vegan

– Part of the Textile Exchange

– Approved by the Fairwear Foundation

– Member of the BSCI

– Standard 100 by Oeko-Tex

90% REDUCED CARBON FOOTPRINT

Our T-shirts are made in manufacturing facilities that are powered by green renewable energy, from low-impact raw materials.

FAIRWEAR

This means that they are approved by the Fairwear Foundation. The Foundation is working to ensure that all the clothing we sell is ethically made and provides garment workers in factories with better working conditions.

This means:

– The workers Employment is freely chosen

– There is no discrimination in Employment

– No exploitation of Child Labour

– The right of all workers to form and join trade unions and bargain collectively shall be recognised.

– Payment of a living wage

– Reasonable hours of work

– Safe and healthy working conditions

– Legally binding employment relationship

In the unlikely event that there is a fault with the product, it needs to be returned for inspection in its original condition, unused and unwashed with all the original labels, packaging and proof of purchase within 14 days of receipt. If the goods do not reach us in this condition then the customers right to a full refund may be affected. Postage will only be refunded if the item is found to be faulty, otherwise the cost of returning the goods will be at the customers own expense. This does not affect the customer’s statutory rights.

If required, please contact us for the return address stating the issue and when and where the product was purchased. The customer is to notify us within 7 days of receipt if unsatisfied with the product for any reason.

When returning an item, it is recommend that the customer use a recorded service as we are not responsible for items that are lost or damaged in the post. Items remain the customer’s responsibility until they reach us.

Delivery within the UK is free for all orders over £60 and costs £3.95 for orders under £60.

Large items/orders are sent by courier. Everything else will be sent via Royal Mail.

Please double check your delivery address is correct to ensure your parcel is delivered to the right address.

Subject to wool stock availability, we aim to despatch DIY goods within 1-7 working days from receipt of your order and Made to Order goods within 2 weeks.

Every effort is made to keep stock levels updated, however, levels can be subject to some fluctuation. Should an item sell out before levels are updated, you will be contacted as soon as possible to advise of the delay.

If you have an urgent request, please get in touch and we may be able to offer an express service.